Shipping & Returns
Last updated: November 3, 2026
1. Shipping Options & Rates
Pieces that are in stock are ready to ship. Shipping is added at checkout, so you’ll see the cost before you pay.
[Max to confirm: where you ship to, and your shipping rates.]
2. Order Processing
In-stock pieces ship within [Max to confirm] business days. Made-to-order and custom pieces take longer, since I make them after you order. I’ll let you know the timing up front.
3. Track Your Order
When your order ships, I’ll send you an email with tracking information so you can follow it to your door.
4. Packaging & Care
Every pair comes secured to an earring card and placed in a shipping box, so it arrives safely.
Take wood earrings out before showering or swimming. Earrings without wood are water-safe. Wood pieces benefit from an occasional clean and shine with a wood-safe oil or mineral, and are best stored somewhere cool and dry when you’re not wearing them.
5. Return Policy
Each listing is for one pair of earrings. All posts and findings are made with hypoallergenic material, so they’re comfortable for sensitive ears.
For hygiene reasons, I don’t accept returns or exchanges on earrings.
6. Not 100% Happy?
If you’re not completely satisfied with your earrings, get in touch with me right away through the contact page. I’d rather hear about it and see what I can do.
7. Received Something Wrong?
If your order arrives damaged or isn’t what you ordered, contact me right away through the contact page with your name and a photo, and I’ll help sort it out.
8. Still Have Questions?
I’m happy to help. Reach me anytime through the contact page.